TERMS & CONDITIONS
The terms and conditions set out below including the payment and delivery terms apply in the version according to the date of your order.
Please read through them carefully before placing your order. by using this website and/or placing an order you agree to be bound by the terms and conditions set out below.
Your contractual partner is:
All prices are given in euro. find the delivery prices at the checkout.
The sales agreement will be confirmed after the payment went through by bank transfer or PayPal.
It might occur, that we do not have all items in stock. please take into account that we work with very limited amounts.
We will immediately process your order as soon as we get the exact amount of money including shipping costs. The items will be send via parcel service.
We will carry out all deliveries and services on the basis of the following terms and conditions. the contract of sale is subject to the German law.
Our price list, brochures and publications on the internet are effective without obligation. any offer can be withdrawn, as long as there is no other written agreement. The contract is accepted upon receipt of the ordered goods. The amount and fulfilment of the delivery are defined in the electronic confirmation of purchase.
The items will be delivered at the given shipping fee. All orders will be sent by parcel service. shipments to customers living abroad may be subject to import duties and taxes, which are the responsibility of the recipient. Delivery dates are dependent on the postal services in the land where the order was made; therefore we are unable to guarantee delivery times. If the buyer refuses to accept his order, we will not reimburse any postal or delivery costs.
All prices are given in euro. Vat is not included and is depending on the supplying country.
Shipping and package costs will be added. A successful delivery will only occur upon payment by paypal or bank transfer. If the delivery address lies outside of Germany, the end customer agrees to take on all import duties and goods taxes incurred by international deliveries.
All articles will be controlled by Ramona Erb.
Returns of purchased items should be sent back to us, including all packaging and with traces of use. the customer will bare all shipping cost for returns and exchanges, as well as the payment fee from the paypal payments.
The return of sales will be rejected, if:
There are traces of use
The product is returned without the original packaging and manuals.
The goods are damaged due to transportation
Please send an E-Mail and ask for the return address.
No costs will be covered in the event that the item goes missing during the return shipping. we recommend sending the goods using a track & trace shipping service. We do not refound costs for shipping and customs.
Our liability for lost, stolen or damaged goods is in accordance with German law. En the event of an exceptional case, we are only liable for the maximum worth of the transaction.
Temporary showroom will collect all the data required for processing your order and will only use it for this purpose.
Ramona Erb reserves the right to alter the terms and conditions at any time.